Ember and Blossom Community Interest Company
At Ember and Blossom Community Interest Company, we care about the people who take part in our projects, workshops, events and community activities. We also take the privacy of the information people share with us seriously.
This notice explains what personal information we may collect, why we collect it, how we use it and the rights you have over your information.
Who we are
Ember and Blossom Community Interest Company is a community organisation delivering creative projects, workshops, events and activities designed to bring people together and support our community.
Registered/contact address:
Kingfisher Way
Fleetwood
FY7 8SB
Email:
director@emberandblossom.co.uk
For the purposes of UK data protection law, Ember and Blossom Community Interest Company is responsible for the personal information covered by this notice.
What information might we collect?
The information we collect depends on how you interact with us.
This may include:
- Your name
- Address
- Email address
- Telephone number
- Information needed to book or attend an event, workshop or activity
- Emergency contact information where appropriate
- Information provided when volunteering with us
- Information you provide when contacting us
- Photographs or video where appropriate permission or another appropriate lawful basis applies
- Information required to safely deliver particular activities
- Information you choose to provide through feedback forms, surveys or project evaluations
We aim to collect only the information we genuinely need.
Why we use personal information
We may use personal information to:
- Respond to enquiries
- Manage bookings and registrations
- Deliver workshops, art activities and community projects
- Organise our annual Christmas Day Dinner and other community events
- Manage volunteers
- Communicate important information about an activity someone has registered for
- Administer Cards of Hope
- Arrange delivery or postage where required
- Keep appropriate records for safeguarding, insurance, funding or legal purposes
- Evaluate the impact of our projects
- Produce anonymous statistics and impact reports
- Manage photographs, video and media connected with our work where appropriate
- Meet our legal and regulatory responsibilities
We will not sell people’s personal information.
Cards of Hope
Cards of Hope connects children creating handmade Christmas cards with people who would appreciate receiving a little kindness and connection at Christmas.
If you request a card, we may collect your name, postal address and contact details so that we can arrange for a card to reach you.
If someone nominates another person, we ask them to confirm that the recipient has agreed to their name and address being shared with us.
Recipients’ home addresses and contact details will not be provided to the children, schools or community groups creating the cards.
Cards will be collected and matched with recipients by Ember and Blossom Community Interest Company using a reference system.
Once the project has finished and personal information is no longer required, we will securely delete it.
We may keep anonymous information, such as the number of cards delivered and the areas reached, to measure and report the impact of the project.
Christmas Day Dinner and community events
If you register for our Christmas Day Dinner or another Ember & Blossom event, we may collect information needed to organise your attendance and communicate with you about the event.
Depending on the activity, this could include your name, contact details, number of people attending and information genuinely required to help us deliver the event safely.
We will only ask for information that is relevant to the activity.
Workshops and activities
When you or your child takes part in an Ember & Blossom workshop or activity, we may collect information needed to manage bookings, attendance, communication and safe delivery of the activity.
Where an activity involves children, we will take additional care with their personal information.
Photographs and video
We sometimes photograph or film our workshops, projects and community events to document our work and demonstrate its impact.
Where consent is the appropriate basis, we will ask for it before using identifiable photographs or video for purposes such as publicity, social media, our website, funding reports or media.
Attending an Ember & Blossom event does not automatically mean that you have agreed to identifiable photographs or video being used for promotional purposes.
Where we rely on consent, you can withdraw that consent by contacting us.
Funding and impact reporting
Funders and supporters often ask us to demonstrate the difference our projects make.
Where possible, we use anonymous information such as:
- Number of people participating
- Number of workshops delivered
- Number of cards distributed
- Broad areas reached
- Age ranges or other non-identifying statistics where appropriate
- Anonymous feedback
We will not include information that identifies you in a public impact report unless there is an appropriate lawful basis for doing so.
Our lawful bases for using information
UK data protection law requires us to have a lawful basis for using personal information.
Depending on the particular activity and reason for processing information, we may rely on:
Consent – where you have freely agreed to us using your information for a particular purpose.
Contract – where processing information is necessary to provide something you have booked or agreed with us.
Legal obligation – where we need to use or retain information because the law requires us to.
Legitimate interests – where using information is reasonably necessary for the operation of Ember and Blossom or our community activities and those interests are not overridden by your rights and interests.
Where we process special category information, we will also identify an appropriate additional condition under data protection law.
Who might we share information with?
We do not sell personal information.
Where necessary, information may be shared with trusted organisations or service providers that help us operate our activities, for example:
- IT and online service providers
- Email and cloud storage providers
- Booking or form providers
- Postal or delivery services
- Professional advisers
- Funders or regulatory bodies where appropriate
- Authorities or safeguarding services where we are legally required or it is necessary to protect someone
We only share personal information when there is an appropriate reason to do so.
Some of the technology providers we use may process information outside the UK. Where this happens, we will take appropriate steps to ensure the information receives the protections required by data protection law.
How long do we keep information?
We do not want to keep personal information forever.
Different information needs to be kept for different lengths of time depending on why it was collected.
We will keep information only for as long as reasonably necessary for the purpose for which it was collected, including any legal, safeguarding, insurance, accounting or regulatory requirements.
Information collected solely to administer a time-limited project such as Cards of Hope will be deleted when it is no longer required.
Anonymous statistics that cannot identify individuals may be kept for longer so that we can demonstrate the long-term impact of our work.
Your rights
Depending on the circumstances, data protection law may give you the right to:
- Ask what personal information we hold about you
- Ask for a copy of your information
- Ask us to correct inaccurate information
- Ask us to delete information in certain circumstances
- Ask us to restrict how information is used
- Object to certain uses of your information
- Ask for certain information to be transferred
- Withdraw consent where we rely on consent
If you would like to exercise one of these rights, contact:
director@emberandblossom.co.uk
Your right to object
Where we rely on legitimate interests to process your personal information, you have the right to object to that processing in certain circumstances.
Please contact us at director@emberandblossom.co.uk if you wish to object.
Complaints
If you have a concern about how we have used your personal information, please contact us first so that we can try to resolve it.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator.
Changes to this notice
As Ember and Blossom grows and develops new projects, we may need to update this privacy notice.
The latest version will always be available on our website.
Last updated: September 2026
